import type { Metadata } from "next";
import { BreadcrumbSection } from "@/components/BreadcrumbSection";
import { PolicyDocument } from "@/components/PolicyDocument";

export const metadata: Metadata = {
  title: "Privacy Policy | Ride N Revive",
  description:
    "Read the Ride N Revive Privacy Charter & Data Protection Policy to understand how we collect, use, and protect your information.",
  alternates: {
    canonical: "/privacy-policy",
  },
  openGraph: {
    title: "Privacy Policy | Ride N Revive",
    description:
      "Our commitment to data protection, transparency, and the Ride N Revive Data Ethics Principle for all platform users.",
    url: "/privacy-policy",
  },
};

const sections = [
  {
    title: "A MESSAGE FROM RIDE N REVIVE",
    content: [
      "Every vehicle tells a story.[cite: 4]",
      "A late-night breakdown, an emergency battery replacement, a family road trip, a daily commute, a business delivery, or a rider stranded miles from home.[cite: 4]",
      "When customers trust Ride N Revive with their vehicles, they also trust us with their information.[cite: 4]",
      "This Privacy Charter is not merely a legal document.[cite: 4]",
      "It is our commitment that every piece of information entrusted to Ride N Revive will be treated with integrity, transparency, accountability, and respect.[cite: 4]",
      "Unlike many platforms that view data as a commercial asset, Ride N Revive views data as a responsibility.[cite: 4]",
    ],
  },
  {
    title: "PRIVACY CHARTER DETAILS",
    items: [
      {
        heading: "1. WHO WE ARE",
        body: [
          "Ride N Revive™ is a technology-enabled vehicle assistance, roadside support, maintenance, repair, towing, spare parts, battery replacement, fleet support, and mobility solutions platform operating across India.[cite: 4]",
          "Throughout this policy: 'Ride N Revive', 'RNR', 'Company', 'Platform', 'We', 'Us', and 'Our' refer to Ride N Revive.[cite: 4]",
          "'User', 'Customer', 'Mechanic', 'Partner', 'Workshop', 'Vendor', and 'You' refer to individuals or organizations interacting with Ride N Revive.[cite: 4]",
        ],
      },
      {
        heading: "2. THE RIDE N REVIVE DATA ETHICS PRINCIPLE",
        body: [
          "Ride N Revive follows a proprietary framework known as the R.N.R. DATA ETHICS MODEL:[cite: 4]",
        ],
        list: [
          "R — Respect: We collect only information required to deliver value.[cite: 4]",
          "N — Necessity: We avoid collecting information that serves no legitimate operational purpose.[cite: 4]",
          "R — Responsibility: Every data point entrusted to us is protected through technical, operational, and administrative safeguards.[cite: 4]",
        ],
        after: "These principles guide every decision involving user information.[cite: 4]",
      },
      {
        heading: "3. INFORMATION WE COLLECT",
        body: ["We collect various types of information to provide our services:[cite: 4]"],
        list: [
          "A. Identity Information: Full Name, Mobile Number, Email Address, Date of Birth, Business Name, GST Information, PAN Details, Profile Photograph.[cite: 4]",
          "B. Vehicle Intelligence Information: Registration Number, Vehicle Make, Vehicle Model, Manufacturing Year, Fuel Type, Vehicle Category, Odometer Reading, Battery/Tyre Specifications, Previous Service Records, Service Preferences.[cite: 4]",
          "C. Real-Time Service Location Information: GPS Coordinates, Service Address, Vehicle Location, Route Information, Distance Information, Emergency Service Coordinates.[cite: 4]",
          "D. Emergency Assistance Information: Breakdown Description, Accident Information, Vehicle Condition, Photographs, Videos, Technician Notes, Service Documentation.[cite: 4]",
          "E. Device & Technical Information: Device Model, Browser Type, Device ID, Operating System, App Version, IP Address, Network Information, Crash Logs, Diagnostic Reports.[cite: 4]",
        ],
      },
      {
        heading: "4. INFORMATION COLLECTED FROM MECHANICS & PARTNERS",
        body: ["Mechanics and service partners may be required to submit:[cite: 4]"],
        list: [
          "Identity Verification: Government ID, Address Proof, Photograph.[cite: 4]",
          "Professional Verification: Technical Certifications, Workshop Registration, Trade Licenses, GST Certificates.[cite: 4]",
          "Financial Verification: Bank Account Information, PAN Details, UPI Information.[cite: 4]",
          "Operational Verification: Tool Availability, Service Capability, Coverage Area, Experience Information.[cite: 4]",
        ],
        after: "These measures help maintain customer trust and service quality.[cite: 4]",
      },
      {
        heading: '5. THE "MINIMUM DATA, MAXIMUM SERVICE" POLICY™',
        body: [
          "Ride N Revive operates under a strict principle: We Collect What We Need. We Do Not Collect What We Do Not Need.[cite: 4]",
          "We do not require:[cite: 4]",
        ],
        list: [
          "Personal social media passwords[cite: 4]",
          "Banking PINs[cite: 4]",
          "UPI PINs[cite: 4]",
          "Internet banking credentials[cite: 4]",
          "Personal messaging content[cite: 4]",
          "Private photo galleries[cite: 4]",
        ],
        after:
          "If any individual claiming to represent Ride N Revive requests such information, users should immediately report the incident.[cite: 4]",
      },
      {
        heading: "6. HOW WE USE INFORMATION",
        body: ["Information may be used for:[cite: 4]"],
        list: [
          "Service Fulfilment: Booking management, Technician dispatch, Towing coordination, Battery delivery, Spare part logistics.[cite: 4]",
          "Customer Support: Complaint handling, Service tracking, Follow-up support.[cite: 4]",
          "Platform Improvement: Service optimization, Performance monitoring, Product development.[cite: 4]",
          "Safety & Security: Fraud prevention, Account verification, Incident investigations.[cite: 4]",
          "Legal Compliance: Regulatory obligations, Tax requirements, Court orders.[cite: 4]",
        ],
      },
      {
        heading: "7. THE RIDE N REVIVE TRUST FIREWALL™",
        body: [
          "Ride N Revive maintains strict internal controls. Not every employee can access customer data.[cite: 4]",
          "Access is granted based on:[cite: 4]",
        ],
        list: [
          "Job necessity[cite: 4]",
          "Operational requirements[cite: 4]",
          "Security permissions[cite: 4]",
          "Confidentiality obligations[cite: 4]",
        ],
        after: "Every access attempt may be monitored and logged.[cite: 4]",
      },
      {
        heading: "8. CUSTOMER DATA OWNERSHIP PRINCIPLE™",
        body: [
          "Ride N Revive recognizes that: Your Data Belongs To You.[cite: 4]",
          "Ride N Revive acts only as a custodian and processor of information necessary to provide services.[cite: 4]",
          "Users retain rights over their personal information subject to applicable legal obligations.[cite: 4]",
        ],
      },
      {
        heading: "9. INFORMATION SHARING",
        body: ["Ride N Revive shares information only where operationally necessary.[cite: 4]"],
        list: [
          "With Mechanics: Only information required to complete a booking (Name, Contact Number, Vehicle Information, Service Location).[cite: 4]",
          "With Workshops: Only information relevant to repairs and diagnostics.[cite: 4]",
          "With Logistics Partners: Only information necessary for deliveries and transportation.[cite: 4]",
          "With Payment Providers: Only information necessary for payment processing.[cite: 4]",
          "With Government Authorities: Only where legally required.[cite: 4]",
        ],
      },
      {
        heading: "10. ABSOLUTE NON-NEGOTIABLE COMMITMENTS™",
        body: ["Ride N Revive will never:[cite: 4]"],
        list: [
          "Sell customer databases.[cite: 4]",
          "Sell mechanic databases.[cite: 4]",
          "Sell vehicle service history.[cite: 4]",
          "Sell customer phone numbers.[cite: 4]",
          "Sell GPS tracking information.[cite: 4]",
          "Sell customer identities to advertisers.[cite: 4]",
          "Monetize private service conversations.[cite: 4]",
        ],
        after: "This commitment applies unless required by law.[cite: 4]",
      },
      {
        heading: "11. AI & AUTOMATION TRANSPARENCY",
        body: ["Ride N Revive may use:[cite: 4]"],
        list: [
          "AI Dispatch Systems[cite: 4]",
          "Route Optimization Systems[cite: 4]",
          "Smart Technician Matching[cite: 4]",
          "Service Recommendation Engines[cite: 4]",
        ],
        after:
          "These systems assist operations but do not make final legal or financial decisions without human oversight.[cite: 4]",
      },
      {
        heading: "12. CUSTOMER REVIEWS, PHOTOS & MEDIA",
        body: [
          "When users upload: Photos, Videos, Reviews, Testimonials, they grant Ride N Revive a non-exclusive license to Display, Publish, Promote, and Improve services.[cite: 4]",
        ],
        after: "Ride N Revive will not claim ownership of user-generated content.[cite: 4]",
      },
      {
        heading: "13. DATA RETENTION FRAMEWORK™",
        body: ["Information may be retained for:[cite: 4]"],
        list: [
          "Active Users: Duration of account activity.[cite: 4]",
          "Financial Records: As required by tax and accounting laws.[cite: 4]",
          "Service Records: For warranty and dispute resolution purposes.[cite: 4]",
          "Legal Matters: Until obligations are fulfilled.[cite: 4]",
        ],
        after: "Expired information may be: Deleted, Archived, Anonymized.[cite: 4]",
      },
      {
        heading: "14. CYBERSECURITY COMMITMENT",
        body: ["Ride N Revive invests in:[cite: 4]"],
        list: [
          "Encryption Technologies[cite: 4]",
          "Access Controls[cite: 4]",
          "Security Audits[cite: 4]",
          "Threat Monitoring[cite: 4]",
          "Data Backup Systems[cite: 4]",
          "Incident Response Mechanisms[cite: 4]",
        ],
        after:
          "While no platform can guarantee absolute security, Ride N Revive continuously works to exceed industry standards.[cite: 4]",
      },
      {
        heading: "15. USER RIGHTS CHARTER™",
        body: ["Users may request:[cite: 4]"],
        list: [
          "Access Rights: Know what information we hold.[cite: 4]",
          "Correction Rights: Update inaccurate records.[cite: 4]",
          "Deletion Rights: Request deletion of eligible information.[cite: 4]",
          "Restriction Rights: Limit certain processing activities.[cite: 4]",
          "Communication Rights: Control marketing preferences.[cite: 4]",
        ],
        after: "Requests may require identity verification.[cite: 4]",
      },
      {
        heading: "16. BUSINESS TRANSFERS & INVESTMENTS",
        body: [
          "If Ride N Revive undergoes a Merger, Acquisition, Strategic Investment, Restructuring, or Asset Transfer, user information may be transferred as part of business continuity operations subject to confidentiality protections.[cite: 4]",
        ],
      },
      {
        heading: "17. CHILDREN'S PRIVACY",
        body: [
          "Ride N Revive services are intended for users aged 18 years and above.[cite: 4]",
          "We do not knowingly collect information from minors.[cite: 4]",
        ],
      },
      {
        heading: "18. INTERNATIONAL DATA PROCESSING",
        body: [
          "Certain technology providers may process information outside India.[cite: 4]",
          "Ride N Revive ensures reasonable safeguards and contractual protections for such processing.[cite: 4]",
        ],
      },
      {
        heading: "19. REPORTING PRIVACY CONCERNS",
        body: [
          "Users may report: Unauthorized access, Data misuse, Security concerns, Privacy complaints.[cite: 4]",
        ],
        after: "All legitimate concerns are investigated promptly.[cite: 4]",
      },
      {
        heading: "20. CHANGES TO THIS PRIVACY CHARTER",
        body: [
          "Technology evolves. Laws evolve. Services evolve.[cite: 4]",
          "Accordingly, Ride N Revive may update this Privacy Charter periodically.[cite: 4]",
          "Updated versions shall become effective upon publication on the platform.[cite: 4]",
        ],
      },
      {
        heading: "21. CONTACT THE PRIVACY OFFICE",
        body: ["Ride N Revive™ Privacy & Trust Office:[cite: 4]"],
        list: [
          "Privacy Team: privacy@ridenrevive.com[cite: 4]",
          "Legal Department: legal@ridenrevive.com[cite: 4]",
          "Customer Support: support@ridenrevive.com[cite: 4]",
          "Partnership Desk: partners@ridenrevive.com[cite: 4]",
          "Website: www.ridenrevive.com[cite: 4]",
          "Head Office: Gurgaon, India[cite: 4]",
        ],
      },
    ],
  },
];

export default function PrivacyPolicyPage() {
  return (
    <>
      <BreadcrumbSection
        currentPage="Privacy Policy"
        title="Privacy Charter & Data Protection Policy"
        lead='"Built on Trust. Protected by Design."[cite: 4]'
      />

      <PolicyDocument
        title="Privacy Charter & Data Protection Policy"
        lead="Built on trust. Protected by design."
        sections={sections}
        meta={["Customers", "Partners", "Visitors"]}
        pledge={
          <>
            <h2 className="text-xl font-black tracking-tight text-foreground">
              The Ride N Revive Privacy Pledge
            </h2>
            <div className="mt-3 space-y-2 text-sm font-medium leading-7 text-muted-foreground">
              <p>"We repair vehicles, not exploit data."</p>
              <p>"Your trust fuels our journey."</p>
              <p>"Your information is never our product. It is our responsibility."</p>
            </div>
            <p className="mt-4 text-sm font-medium leading-7 text-muted-foreground">
              By using Ride N Revive services, you acknowledge that you have read and understood
              this Privacy Charter and agree to its terms.
            </p>
            <p className="mt-5 text-base font-black text-foreground">Ride N Revive</p>
            <p className="mt-2 text-sm font-bold text-muted-foreground">
              India's Trusted Roadside Assistance, Vehicle Care & Mobility Support Network.
            </p>
          </>
        }
      />
    </>
  );
}